FAQ

FAQ



Wine & Champagne

Yes. Wine and champagne ordered alongside food products will be delivered in the same slot, together with your order.

Yes. Wine-only orders are available same-day, 10:00 AM – 7:00 PM, with a 12:00 PM order cut-off and a $15 delivery fee.

Yes. By adding wine or champagne to your order, you confirm you are 18 years of age or older. We reserve the right to refuse delivery if age cannot be verified at the door.


Changes, Cancellations & Refunds

Orders may be cancelled up to 48 hours before the scheduled delivery date. Cancellations within 48 hours of the delivery date are not eligible for refund. Contact us via WhatsApp to cancel.

100% refund if you are not satisfied with the quality of your product. Contact us via WhatsApp within 24 hours of receiving your order, with a photo of the product.

Yes. Add your message at checkout (up to 200 characters) and we’ll print it and include it with the packaging.


Our Products

Savour Society products are not Halal certified.

Our products are made in a kitchen that handles nuts, dairy, eggs, gluten, and alcohol. Please contact us before ordering if you have allergen requirements.

Yes. All prices are inclusive of GST.

We do. Visit our Custom Cakes page and chat with Chef Abdul on WhatsApp. The earlier you write, the more we can do.

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